I collaborated on a team of four to increase user engagement and retention for Pathrise's internal knowledge base.
On the spectrum of most dreaded experiences, job hunting falls somewhere between stepping in dog poop and getting a parking ticket.
At Pathrise, we can't help you avoid smelly sidewalks, but we can teach you career skills to help you succeed as a job candidate. Pathrise is an online mentorship program for job seekers in tech.
With 240 active fellows and counting, the Pathrise team needed a way to improve coaching efficiency in order to scale and support more job seekers.
We decided to focus our efforts on improving the knowledge base, a largely underutilized feature of our web app.